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What makes Supreme Exterior Clean different?
Supreme Exterior Clean is dedicated to providing it’s customers the highest level of quality, value, professionalism and customer service. We will treat your home and property as if it were our own and never rush to complete a job. We pride ourselves on spending as much time as necessary to ensure that a high level of value is provided and you are 100% satisfied by the time we leave.
We are a family run business based in Newcastle upon Tyne but have travelled worldwide in order to become accredited in the most effective cleaning techniques for your property.
All our employees are trained and certified in the cleaning and sanitising of exterior surfaces.
Our SoftWash cleaning equipment will not only clean but also completely sanitise the surface we are working on. We are industry leaders in this regard.
We provide safe, proven methods and only use professional grade equipment to meet your needs.
We are Stonehealth approved contractors and the only SoftWash Systems Authorized company in the North East.
We are ISO:9001 accredited.
Should I be concerned about my plants and landscaping?
In a nutshell – yes!
Exterior cleaning always carries an inherent risk to landscaping and plant life. We can’t guarantee that none of your landscaping will be affected by our cleaning process (you should question any contractor that makes such a guarantee), what we do guarantee is that we’ll take all possible precautions to protect your plant life. What we can guarantee is that if something negative does happen as a result of our cleaning process we will be there to rectify it for you.
In order to mitigate as much risk as possible we use various strategies to protect your landscaping.
- Collection or diversion of run off.
- Dilution of over spray and run off before, during and after the job
- Application of a neutralising and fertilising agent to plant life where necessary.
These precautions protect your plant life as much as possible, in the unlikely event that you do notice any issues such as wilting or browning of leaves after our service, please call us. We promise to take care of you!
Do I need to take any time off work?
Providing we can gain access to all points of the property and have access to a water supply you can leave us to get on with things. This frees you up to go to work, do the school run or even a bit of shopping, you can then return to a clean environment.
How much does it cost to have my roof cleaned?
Each job is individual and many factors must be taken into consideration when providing a quote. Pitch of the roof, square meterage, degree of staining, is there moss or lichen present, height of the building, access, as well as other things.
Only an inspection can fully determine the work required and all our quotations are FREE with no pressure from a pushy salesman.
Do you offer partial cleaning on just the bad areas?Yes we do. We understand that certain cleaning needs may apply, such as touching up the visible part of a roof to increase the curb appeal for a house sale, however we would always recommend a full roof clean. The untreated sections will likely already have algae spores not yet visible, these spores will then travel to the treated sections of the roof and expedite contamination and regrowth.
With this in mind we do not offer our 5 year spot free warranty* on partial cleans.
*Terms & conditions apply.
What are my payment options?
We request payment in full upon completion of work. We accept bank transfer, Visa, and Mastercard.
Are you trained, certified and insured?
Yes, all Supreme Exterior Clean technicians have completed certification through SoftWash Systems. We have regular training events to ensure all stay up to date with the latest techniques, methods and technology available for our industry.
Supreme Exterior Clean also carries Liability Insurance Policy of £5 million for your peace of mind.
Do you clean other surfaces?
Yes. Our SoftWash process provides fantastic results on coloured render, cladding, decking, driveways, canopy tents and just about all other exterior surfaces. SoftWash cleans and brightens without the possible abrasive damage of a pressure washer.
Is it guaranteed to get my roof clean?
Yes. Our SoftWash and steam cleaning methods are guaranteed to remove any black or green streaks from your roof on the day of cleaning. Our SoftWash solution provides a 99.9% kill ratio on bacteria, algae, moss and lichen! this kill ratio includes the roots of the offending algae and inhibits the return of future growth.
We are so confident in our methods that we offer a 5 year spot free limited warranty with each complete roof clean.
Will you need to walk on my roof?
A lot of our treatment and cleaning can be done from the gutter line by means of ladders or mobile scaffold towers, our technicians are all IPAF certified as well and if necessary we can use MEWPs (mobile access equipment) to access awkward areas. If we do need to access your roof in order to clean it we will do so via professional roofing ladders.
Will the cleaning solution harm my pets or family?
Specific protection training is given to every technician and implementing protective measures are part of our everyday operating procedures! People and pets remain safe! All of the solutions we use are biodegradable.
We do still ask that pets and family members remain indoors until the job is complete, we understand that people need to come and go and this can be comfortably accomplished with a little coordination. Pets are free to go outside once the job is complete and the work site has been cleaned up.
Can algae, moss or lichen cause roof damage?
Yes! A build up of moss and lichen can eventually displace roof tiles slightly allowing costly water ingress. A build up of moss on the roof also causes the tiles to become more porous as they effectively bathe in the rainwater that the moss retains. The now increasingly porous tiles are more likely to break during cold spells as the water freezes and expands within them.
5 Year Spot Free Warranty
Our spot free warranty for roof cleans lasts for 5 years and can be transferred to a new owner if you sell your home.